Getting Started - an Instructional Guide to BillPay

You will need an User Name and a Password from CheckFree to begin.
Click here to enroll. (You will be redirected to the CheckFree web site.)

1. Go to the NRFCU home page and click on BillPay Log-In.
2. Enter your CheckFree User Name and Password.
3. Click Sign In.

You are now ready to set up your payees and schedule payments.
NOTE: Always click on Logout when you are finished using the Web BillPay application.

Adding Payees

You can add payees to your list in one of two ways:

• Choose from a list of predefined payees (Express entry), or
• Type the payee information yourself (Manual entry).

1. Select your payee from the drop-down list.
2. Select a category, if you wish (you must establish the categories prior to adding the payee).
3. Click the Continue button below the drop-down list.
4. Enter your payee account number (and payee zip code if you are prompted for one).
5. Click Add Payee.
6. Review your information for accuracy and make corrections if necessary.
7. Click Yes to confirm your action.

NOTE: Special arrangements have been made with these payees to process your payments efficiently. The address and telephone number are on file, so you only need to enter your payee account number (and payee zip code if you are prompted for one).

Manual Entry
If you do not find a particular company on the list or, if you are adding an individual, you can enter the payee manually.

1. From the Welcome Page, click Payees, then click Add Payee.
2. Enter your payee information.
3. Remember you must enter an account number. If you are paying an individual and do not have an account number, you may enter a comment such as (Billy's Birthday Money). 
4. Click Add Payee.
5. Review your information for accuracy and make corrections if necessary.
6. Click Yes to confirm your action.

NOTE:When adding payees manually, please be thorough and accurate. Refer to your most recent invoices, bills and coupon books when providing the payee information. CheckFree uses all of this information to direct your payments. A correct payee phone number is particularly important.Once you’ve finished setting up your payees, you’re ready to begin scheduling your payments!

Schedule Your Payments

After setting up your payees, you need to specify whom to pay along with the date and dollar amount of the payment. If you have a recurring payment, such as a mortgage payment or cable bill, you can set it up to pay the same amount automatically each month on the date you wish.  
NOTE: You may accept the pre-set transaction date or enter your own date up to one year in advance. 

1. From the Welcome Page, click Bills, then click Quick Pay.
2. Mark the payees you wish to pay in the corresponding checkbox(es)
3. Enter the payment date(s) and amount(s).
4. Click Pay Bills. A preview is displayed listing all payments you just set up in Quick Pay, along with a total dollar amount of the transactions.
5. Click Yes to confirm your action.

If you wish to set up a recurring payment, use the Pay Bills screen rather than Quick Pay. This will allow you to pay bills either once or on a regular schedule you determine. 

NOTE: Each instruction is confirmed individually and is assigned a unique Confirmation Number. This number serves as confirmation that your instructions were received by the Processing Center and is automatically recorded in your Transmission History file. When you receive your next credit union statement, you will see how payments made through CheckFree are itemized by your credit union.

Electronic Bill Delivery

When you set up payees in the application, some will be marked with an asterisk (*) on the predefined list to signify that they are set up to deliver bills electronically. You may "turn on" E-Bill functionality by adding an E-Bill-Capable payee to your payee list and enabling the E-Bill function for that payee.
To Set Up an E-Bill-Capable Payee:

1. From the Welcome Page, click Payees, then click Add Payee.
2. Select your payee from the drop-down list. (Payees marked with an asterisk are E-Bill capable.)
3. Select a Category, if you wish.
4. Click Continue.
5. Enter your payee account number (and payee zip code if you are prompted for one).
6. Mark Receive E-Bills to enable the E-Bill function OR mark Auto-Pay E-Bills to enable E-Bill and Auto-Pay E Bill functions.
7. Click Add Payee.
8. Click Yes to confirm your action.

Browser Requirements

In order to use CheckFree’s Web BillPay, you will need access to the Internet via an SSL (Secure Sockets Layer)-compatible 128 bit browser, such as Netscape Navigator U.S. Security version 2.1 (or higher) or Microsoft Internet Explorer U.S. version 3.0 (or higher). SSL technology encrypts all communications between you and the Processing Center to ensure the security of your data. If you do not have a 128 bit browser, you can download the browser of your choice from either:
http://www.netscape.com or http://www.microsoft.com

Online Help

You may access context-sensitive help for each topic by clicking Help on your screen. Online Help provides valuable information about CheckFree procedures and service features, such as canceling payments, sending payment inquiries or changing User information.

Customer Care

For the most expedient Customer Care, contact us via E-mail using Web BillPay’s two-way E-mail feature or through your regular Internet mailbox to: payinfo@checkfree.com.You can also write us at:

CheckFree Payment Services
P.O. Box 182477
Columbus, OH 43218-2477
Fax 614-564-3444

For payment inquiries, you may also call Customer Care at 1-800-268-5652. Representatives are available to assist you 24 hours a day, 7 days a week, except holidays.

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